Skip to main content

Terms of Service

Last updated: 2026-09-01

1. Acceptance of Terms​

Welcome to CoreZT. These Terms of Service (“Terms”) govern your access to and use of our software-as-a-service products and related services (“Services”). By accessing or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

2. Eligibility and Account​

You must have the legal capacity to enter into these Terms. When creating an account, you agree to provide accurate information and maintain the security of your credentials. You are responsible for all activity occurring under your account.

3. Use of Services​

3.1 License​

CoreZT grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services during the term of your subscription.

3.2 Acceptable Use​

You agree not to:

  • Copy, modify, reverse engineer, or create derivative works of the Services.
  • Use the Services in violation of applicable laws or regulations.
  • Interfere with or disrupt the operation or security of the Services.
  • Resell, sublicense, or share access to the Services without authorization.
  • Conduct automated scraping, penetration testing, or load testing without prior written consent.

4. Subscriptions, Payments, and Billing​

Access to certain features requires a paid subscription. Fees are billed according to the pricing presented at purchase and renew automatically unless canceled. Fees are non-refundable except where required by law.

4.1 Taxes​

You are responsible for all applicable taxes related to your use of the Services, excluding taxes based on CoreZT’s income.

5. Service Availability and SLA​

5.1 Uptime Commitment​

CoreZT will use commercially reasonable efforts to make the Services available with a monthly uptime target of 99.9%, excluding scheduled maintenance and force majeure events.

5.2 Maintenance​

Planned maintenance may result in temporary service interruptions. Where practical, advance notice will be provided.

5.3 SLA Exclusions​

The uptime commitment does not apply to outages caused by:

  • Customer misuse or misconfiguration
  • Third-party services or network providers
  • Force majeure events
  • Beta or experimental features

5.4 Service Credits​

Where required by an applicable service agreement, service credits may be issued as the sole remedy for eligible downtime.

6. Support​

CoreZT provides support according to your subscription plan. Support may be offered via documentation, email, or other channels as determined by CoreZT. Response times are not guaranteed unless explicitly stated in a written service agreement.

7. Data Processing and Security​

7.1 Customer Data​

You retain ownership of all data submitted to the Services (“Customer Data”). CoreZT processes Customer Data solely to provide and improve the Services.

7.2 Data Protection​

CoreZT implements reasonable technical and organizational measures designed to protect Customer Data against unauthorized access, loss, or disclosure.

7.3 Data Processing Roles​

For data protection laws, you act as the data controller and CoreZT acts as the data processor, unless otherwise agreed in writing.

7.4 Data Retention​

Upon termination of your account, CoreZT may delete Customer Data after a reasonable retention period unless retention is required by law.

8. Intellectual Property​

All intellectual property rights in the Services, including software, documentation, and trademarks, remain with CoreZT or its licensors. No ownership rights are transferred to you.

9. Disclaimers​

The Services are provided “as is” and “as available.” To the maximum extent permitted by law, CoreZT disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability​

To the extent permitted by law, CoreZT will not be liable for indirect, incidental, special, or consequential damages. CoreZT’s total liability shall not exceed the fees paid by you in the twelve (12) months preceding the event giving rise to the claim.

11. Indemnification​

You agree to indemnify and hold harmless CoreZT from claims, damages, losses, and expenses arising from your use of the Services, violation of these Terms, or infringement of third-party rights.

12. Termination​

CoreZT may suspend or terminate access to the Services at any time for violation of these Terms or for operational or legal reasons. You may terminate by canceling your subscription and discontinuing use.

13. Governing Law​

These Terms are governed by the laws of the jurisdiction in which CoreZT is established, without regard to conflict of law principles.

14. Changes to Terms​

CoreZT may update these Terms from time to time. Updated Terms become effective upon posting. Continued use of the Services constitutes acceptance of the revised Terms.

15. Contact​

For questions about these Terms, contact:

support@corezt.com